RapidReach App Case Study
RapidReach App and Rover Rescue
First responders encounter significant challenges when navigating extreme terrains and delivering timely aid. Communication gaps, unpredictable terrain conditions, and limited situational awareness often lead to delays in critical responses. RapidReach aims to address these challenges by working alongside Rover Rescue (depicted on the left) to enhance rescue operations in unconventional and difficult terrains. By improving communication and coordination among first responders, RapidReach helps minimize errors and ensures more efficient and effective emergency responses.
Learning About Equipment
During the research phase of this case study, I visited several fire stations and interviewed EMTs and firefighters about their equipment. They explained how each piece of equipment is operated and shared their insights on what they liked and disliked about each one.
Watching An Emergency Real Time
During one of my visits to a firehouse, I unexpectedly witnessed the team respond to an emergency call in the middle of our interview. While unplanned, this experience turned out to be highly informative. I observed firsthand the challenges they faced, including moments where communication proved difficult. Afterward, their captain provided valuable insights, explaining the common issues they encounter during emergencies and how these impact their response efficiency.
Discussing Pain Points & Needs
During my interview, we discussed the pain points they experience with their equipment, including inefficiencies, durability issues, and adaptability challenges. They also shared ideas for improvements, such as better ergonomics, enhanced functionality, and increased reliability, providing valuable insights into how equipment design could better support their work.
Ambulance deserts affect over half of U.S. states
25 of the 50 U.S. states have ambulance deserts in more than 90% of their counties, while 12 states experience ambulance deserts in over 50% of their counties. Green represents over 90%, blue represents over 50%, turquouse is over 25%, and lime green is no data.
3 ambulance for every 1,000 miles
8 states had fewer than three ambulances available per 1,000 square miles of land area. The states in green are 8 states with this problem.
60 Million people live in rual areas
4.5 million out of 60 million live in remote areas deem to difficult to reach with tradition medical vehicles. States in green are over 25% that live in rural areas. States in blue are over 50% that live in rural areas.